Central Chiropractic Clinic values your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, book appointments, or receive communications (including SMS messages) from us.

By using our services, you consent to the data practices described in this policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, date of birth, and other information provided during appointment booking or patient intake.

  • Health Information: Details you provide regarding your medical history or treatment preferences (collected only for clinical and administrative purposes).

  • Payment Information: Billing details for services rendered.

  • Usage Data: Information such as IP address, browser type, and pages visited on our website.

  • SMS Interaction Data: If you opt in to receive text messages, we may collect your phone number and interaction history.

2. How We Use Your Information

We use the information we collect to:

  • Schedule and manage appointments

  • Communicate with you about your care and our services

  • Send appointment reminders, updates, or wellness information

  • Provide relevant marketing or promotional offers (with your consent)

  • Process payments and handle administrative tasks

  • Improve our services and patient experience

  • Comply with legal, regulatory, and health record-keeping requirements

3. SMS Marketing & Communications

a. Consent

By providing your mobile number and opting in to receive SMS messages from Central Chiropractic Clinic, you agree to receive recurring text messages, including appointment reminders, health tips, promotions, and updates. Message and data rates may apply. Consent to receive SMS messages is not required to receive services.

b. Information Collected

When you participate in our SMS program, we may collect:

  • Your phone number

  • Message content and timestamps

  • Delivery and engagement data

This helps us manage communication preferences and improve the effectiveness of our outreach.

c. Opt-Out

You can opt out of receiving SMS marketing messages at any time by replying STOP to any message. You may also contact us at [insert email] for assistance.
Please note: even after opting out, you may still receive non-promotional messages such as appointment confirmations or important health notifications.

d. Data Sharing

We do not sell, rent, or share your phone number or personal data with third parties for their independent marketing purposes.

Mobile Terms of Service

Last updated: Oct. 29, 2025

The Central Chiropractic Clinic mobile message service (the "Service") is operated by Central Chiropractic Clinic (“Central Chiropractic Clinic”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Central Chiropractic Clinic’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Central Chiropractic Clinic through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

4. Data Protection & Security

We use administrative, technical, and physical safeguards to protect your personal and health information against unauthorized access, use, or disclosure. However, no online or electronic system is completely secure, and we cannot guarantee absolute protection.

5. Your Rights

You may have the right to:

  • Access or request a copy of your information

  • Request correction of inaccurate data

  • Request deletion of your personal information (where legally permissible)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at [insert email] or speak with our staff in person.

6. Cookies and Website Tracking

Our website may use cookies and analytics tools to enhance your browsing experience and measure engagement. You can manage cookie preferences in your browser settings.

7. Third-Party Services

We may use trusted third-party providers (such as booking or payment platforms) to assist in delivering our services. These providers are contractually required to protect your information and use it only for authorized purposes.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with a revised “Effective Date.” We encourage you to review it periodically.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us via the Contact Information in the Footer below.